Privacy Policy – Drifters Surf Shop (Heligan Private Limited)

Introduction

Heligan Private Limited (“Drifters Surf Shop,” “we,” “our,” or “us”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.driftersurfshop.in, interact with our services, or make a purchase.

Information We Collect

We may collect the following categories of information:

A. Personal Information

• Full name

• Email address

• Phone number

• Shipping & billing address

• Payment details (handled securely by payment gateway providers; we do not store card data)

B. Technical Data

• IP address

• Browser type and version

• Device information

• Pages viewed and session activity

• Cookies and tracking data

C. Transaction Data

• Order history

• Payment method

• Delivery status

How We Use Your Information

We use collected information to:

• Process and deliver your orders

• Provide customer support

• Improve website functionality and user experience

• Send updates, promotions, or newsletters (you may opt out anytime)

• Comply with legal requirements and fraud prevention

Data Security

We apply reasonable administrative, physical, and technical safeguards to protect your information from:

• Unauthorized access

• Accidental loss

• Misuse

• Alteration

Sharing of Information

We do not sell or trade your information. We may share information only with:

• Delivery/logistics partners

• Payment processing gateways

• Vendors fulfilling orders

• Legal authorities (when mandated by law)

Cookies

Cookies help us track preferences and optimize your browsing experience. You may disable cookies in your browser; however, some site features may not work properly.

Your Rights

You may request:

• Access to your data

• Correction of inaccurate information

• Deletion of account information

• Opt-out from marketing communications

Contact

For privacy-related questions:
📧 support@driftersurfshop.in